Rapidly evaluate ideas and issues in business meetings and focus groups

Frequent questions

If the question you have is not answered here, please email info@banxia.com and we will do our best to help you.

Can I use the new low-cost Reply® “Worldwide” keypads with Impact Explorer?

Yes, Impact Explorer is fully compatible with the new keypads. Contact Banxia for a competitive quote for these keypads.

I already have some keypads – can I use Impact Explorer™ with them?

Banxia Impact Explorer™ supports various keypads. Our primary keypad, purchasable from stock, is the ResponsePad™ full function infra-red keypad.

The software also supports Fleetwood “Reply” keypads (EU, US and Worldwide), and InterWrite PRS™ keypads (special driver install required), and TRX-10 keypads (Brazil).

Can I integrate with PowerPoint?

Yes, the software fully integrates into PowerPoint® presentations. The agenda provides an activity which will automatically switch to PowerPoint at the appropriate point. You can then use the master control as a remote control for the PowerPoint slides. At the appropriate point in the slides, the Impact Explorer software can automatically take back control and start the next voting activity. Using full screen background images, you can ensure that the appearance is identical.

Can I use data from other applications?

Yes, you can paste existing lists of text into Impact Explorer™ from other applications. Whether this is a pre-prepared document, or some other live data gathering software (such as our Decision Explorer software), you can use the clipboard to transfer into Impact Explorer and quickly start voting on it. The format of lists of questions is automatically interpreted, so you can easily paste from web pages or documents.

How do I prepare my workshop in advance?

Impact Explorer™ is designed to support both impromptu meetings and pre-prepared meetings. At a simple level, you can just type in some elements to vote on, then use the wizard to select the options, and you are ready to vote.

But if you want to prepare your workshop in advance, then the agenda manager allows you to add not only the voting activities but also break times, general announcement slides, PowerPoint interaction, and everything you need for a full workshop plan. You can then save the agenda as a template for use with future workshops. And of course you can still add a quick activity any time you need one live.

Where can I get the drivers for the USB ResponsePad?

You can download the driver files in this file: USBResponsePadDriver.zip. Simply unzip the archive to a directory, and then use the “Have Disk” option of the Windows operating system installer, then specify the location you put them in. It will find the installer files, and will install the driver.

Full instructions on how to install the driver are available in the online manual.

Where can I get the drivers for the USB Reply Worldwide receiver?

You can download the driver files in this file: ReplyWorldwideDriver237.zip. Simply unzip the archive to a directory , then use the “Have Disk” option of the Windows operating system installer, then specify the location you put them in. It will find the installer files, and will install the driver.

Where can I get the driver for the Interwrite PRS receiver?

You can download the driver files in this file: PRSUSB.zip. Simply unzip the archive to a directory , then use the “Have Disk” option of the Windows operating system installer, then specify the location you put them in. It will find the installer files, and will install the driver. And yes, this is a single file of type “.inf” – Windows already has the required files, it just needs to know which files apply.

Can I use Impact Explorer on Windows 7 64-bit?

Yes! Although the software was written for XP, it is compatible with Vista and Windows 7 32-bit, but will also work fine with Windows 7 64 bit if you enable the compatibility option for XP SP2. It is then able to operate fully and see the COM ports.

If you are using the ResponsePad receiver (square black box with USB connection and power supply), then you will need a new driver. This is not found automatically – the driver install will fail to find anything. But in the Action Center, it will have a message that says that there are drivers available for a “USB Network adapter” and the message details offer a link to download a Prolific Technology Inc driver. (In PL2303_Prolific_DriverInstaller_v1210.zip as it happens). Run the installer in the zip, then, in the Device Manager (from System Control Panel), select the “Unknown device” and chose the Update driver option. It searches for the driver, finds the one just installed, and you now have a new COM port.