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Decision Explorer® FAQs - General

Where can I get training?

A variety of places! Training in the use of Decision Explorer® ranges from the basics - how to create a map and "which buttons to press", through to advanced workshops which deal with "power user" applications - facilitating workshop, seamless use of Decision Explorer® via the command line. There are a number of courses available. See our training pages for details.

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Can I link to other software?

Yes! Decision Explorer® allows you to copy results and maps to the clipboard for inclusion in other software.

You can also import data into Decision Explorer® using the clipboard or ASCII text files. Specially formatted text, concept per line, and free-format are all supported. The special format option is used by the latest version 4 of Q.S.R. NUD*IST, which is a text analysis package. Importing NUD*IST files allows you to analyse and present the information in different ways.

You can also export to Visual Thinking's V.I.S.A product for multi-criteria decision making.

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The install code doesn't work

All install code problems are down to not typing the code in correctly, although this is usually because it's not 100% clear whether a character is an 'I' or a '1' ('eye' or 'one'), or an '0' or 'O' (zero or 'oh'). The install codes are printed in a font which does differentiate, but unless you have two characters to compare it can be difficult. The 'Oh' is generally more rounded than the zero which is more oval. The 'eye' character has 'serifs' (extra little lines) on both sides at the top of the character, the one has only the left hand serif.

In general, the character will (as the software suggests), be a zero and not a letter 'oh'. However, the letter 'oh' will appear in some codes, so you should try both combinations. Make sure that the user has entered the '-' characters in the right places too, nothing extra should be entered.

Ultimate solution: Banxia® have printed tables of install codes which they can use to match your shipping code with your install code. If you really cannot sort it, you can email Banxia® (info@Banxia®.com) with your shipping number and they will email you the install code back, for pasting into the dialog.

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Can I run Decision Explorer® on Windows 95, 98, 2000 and/or Windows NT?

Decision Explorer® runs on Windows 2000 and later. If you are using an earlier version of Windows please contact us and we will do what we can to help. If you have a technical query, then please check our technical questions page.

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Can I run Decision Explorer® on a Mac?

Yes, if you have a Windows emulator.

We know of many users who are using Decision Explorer® on a Macintosh using a Windows emulator. If you want to see how well it works for you, then download the demonstration program. This is a fully working version of Decision Explorer®, limited only in the number of concepts (ideas) that you can enter. If this program works with your Windows emulator, then the full program will.

At present there are no immediate plans to produce a Mac version of the software. Sorry - we cannot be more specific or give you any more details at this time, but this is a discussion which comes up from time to time. A Mac version has not been ruled out as a possibility.

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